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  1. Synergy Help Center
  2. Troubleshooting
  3. Troubleshooting tips

Troubleshooting tips

  • How to get diagnostic info?
  • Basic troubleshooting steps
  • How to fix lag issues by using an ethernet connection
  • Solution: Holding a key down causes cursor to return to server
  • What to do when the mouse cursor lags?
  • Troubleshooting the background service
  • Known bugs and gotchas
  • What to do when you see an error message box
  • How to do a ping test
  • Mouse is over-sensitive in games on the client
  • How can I save my Synergy log content?

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